Regional Senior Business Services Director

THE COMPANY
Heineken (www.heineken.com) is one of the world’s leading consumer and corporate brands for more than 130 years. It confronts directly the challenges in many of their markets to deliver organic profit growth, but also focuses on building the long term future of their brands and business. One of their key focuses is driving the growth of their brands and improving their financial performance and ensuring that acquisitions, partnerships, and distribution strategies create value. In April of 2008, the acquisition of Scottish & Newcastle was finalized. The focus is also on enabling employees to use their potential and building a true performance based culture. Heineken is one of the world’s greatest brewers and is committed to remaining strong and independent. With 54,000 employees worldwide and headquartered in Amsterdam, Netherlands, Heineken has roughly 119 breweries in more than 65 countries.

Of Heineken's five regions, the Americas region contributes $3B in revenue and 13M hectoliters (consolidated beer volume). The Heineken Americas regional office is based in New York City, New York with a shared service center in Panama City, Panama. The company distributes brews such as Heineken, Heineken Premium Light, Newcastle Brown Ale, Parbo, Panama and Kalik, along with other international, regional, local and specialty beers. The Americas has 5 controlled operations/breweries located in Panama, Bahamas, St. Lucia, Martinique and Suriname. The organization has key businesses in the USA, Canada, Puerto Rico, Panama, the Bahamas and partnerships in Chile, Argentina, Brazil and Costa Rica. Heineken Americas continuously strives to grow its business, strengthen its partnerships and recruit talent for the long term.

LOCATION
Panama City, Panama

POSITION OVERVIEW
Reporting directly to the Regional IT Director, the selected candidate will be responsible for IT project definition, planning/budget, and execution, as well as customer relationship management. This will include the selection/creation of a project team with in-house personnel and/or external consultants or system suppliers and the supervision and delegation of project activities to individual team members. In this role, he/she will define requirements and formulate service level agreements (SLA) with the CoE and with internal/external customers and suppliers, ensuring the execution of the agreed services within the SLA. Following completion of the project, he/she will contribute to project migration to the Service and Maintenance organization and ensure the evaluation and reporting on the end results of the project. In addition, this individual will be expected to keep current on developments within IT and business and translate that to IT improvement opportunities and the initiation of development projects based on business need and to be the single point of contact for all stakeholders.

EDUCATION REQUIREMENTS
Bachelor’s degree is required.

EXPERIENCE REQUIREMENTS
At least 5 years of relevant IT experience is required, coupled with financial acumen and knowledge of Price2 foundation and project management. Candidates must be results-oriented and available for up to 60% travel. Fluency in Spanish and English is essential.

Equal Opportunity Employer

Empresa: Heineken
Localidad: Panama City (Panamá)
Sector: Informática,Alimentos
Profesiones relacionadas: Director of Project Management
Tipo de contrato: Indefinido, Jornada Completa
Experiencia mínima: 5 años
Fecha de publicación: Más de 60 días
Salario: No especificado

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