Regional Technical Delivery & Operations Manager - IT

THE COMPANY
Heineken (www.heineken.com) is one of the world’s leading consumer and corporate brands for more than 130 years. It confronts directly the challenges in many of their markets to deliver organic profit growth, but also focuses on building the long term future of their brands and business. One of their key focuses is driving the growth of their brands and improving their financial performance and ensuring that acquisitions, partnerships, and distribution strategies create value. In April of 2008, the acquisition of Scottish & Newcastle was finalized. The focus is also on enabling employees to use their potential and building a true performance based culture. Heineken is one of the world’s greatest brewers and is committed to remaining strong and independent. With 54,000 employees worldwide and headquartered in Amsterdam, Netherlands, Heineken has roughly 119 breweries in more than 65 countries.

Of Heineken's five regions, the Americas region contributes $3B in revenue and 13M hectoliters (consolidated beer volume). The Heineken Americas regional office is based in New York City, New York with a shared service center in Panama City, Panama. The company distributes brews such as Heineken, Heineken Premium Light, Newcastle Brown Ale, Parbo, Panama and Kalik, along with other international, regional, local and specialty beers. The Americas has 5 controlled operations/breweries located in Panama, Bahamas, St. Lucia, Martinique and Suriname. The organization has key businesses in the USA, Canada, Puerto Rico, Panama, the Bahamas and partnerships in Chile, Argentina, Brazil and Costa Rica. Heineken Americas continuously strives to grow its business, strengthen its partnerships and recruit talent for the long term.

LOCATION
Panama City, Panama

POSITION OVERVIEW
With the goal of ensuring maximum up-time and minimal disruption to business, the selected candidate will be responsible for technically administering, maintaining, and monitoring the technical environment for the Caribbean, as well as Central and Latin America. This will include hardware and software related work on the corporate network, systems, and telecom. In addition, this individual will play a critical role in a current initiative and evolution to centralize and standardize infrastructure and support across a newly-formed Regional IT organization that includes the U.S., Canada, the Caribbean, and Central and Latin America. The individual will assist in evaluating current IT infrastructure and help identify technologies to improve security, scalability and reliability, as well as perform robust QA and Change Control Processes to ensure continuous, smooth service.

EDUCATION REQUIREMENTS
Bachelor’s degree in Computer Science, Engineering, Business, or a related field is required.

EXPERIENCE REQUIREMENTS
The ideal candidate will be a technically competent, hands-on self starter with strong communication, leadership and teamwork skills. He/she must be able to work with multiple project teams simultaneously and thrive in a high performance, and very fast-paced, dynamic environment. Up to 30% travel out of the country will be required.

We require 5-8 years of experience in IT, including experience managing IT operations for a remote user population. Applicant must possess operational knowledge of WAN/LAN technologies including Windows server 2003 & 2008, Active Directory, MS Exchange, Lotus Notes, MPLS/Network, Virtualization technologies, VMware, Remote access, WAN acceleration, Telecom, VoIP, Internet, etc. Fluency in English and Spanish is essential.

Equal Opportunity Employer

Empresa: Heineken
Localidad: Panama City (Panamá)
Sector: Informática,Alimentos
Profesiones relacionadas: Regional Operations Manager
Tipo de contrato: Indefinido, Jornada Completa
Experiencia mínima: 5 años
Fecha de publicación: Más de 60 días
Salario: No especificado

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